CAYENVORA PRIVACY POLICY

Last updated: October 12, 2026

This Privacy & Data Use Policy (“Policy”) explains how Cayenvora LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, make a purchase, use our services, or interact with our content.

By accessing our website or providing information to us, you agree to the terms of this Policy and our Terms of Sale, including the Arbitration Agreement and Class-Action Waiver.

1. Information We Collect

A. Information You Provide Directly

We may collect:

• Your name.

• Email address.

• Shipping and billing addresses.

• Phone number.

• Payment information processed securely through third-party payment processors.

• Account login details, if you create an account.

• Subscription selections and preferences.

• Customer-support communications.

• Survey responses, product reviews, or user-generated content submissions.

B. Automatically Collected Information

We use cookies, pixels, analytics tools, session-replay scripts, and similar technologies to collect:

• Device information.

• IP address.

• Browser type and version.

• Pages visited and time spent.

• Shopping-cart and checkout behavior.

• Click-path and scroll data.

• Referring URLs.

• Approximate, non-precise geolocation.

• Interactions with popups, videos, and forms.

C. Information From Third Parties

We may receive information from:

• Payment processors.

• Advertising partners, including Meta, Google, and TikTok.

• Affiliate networks.

• Social-media integrations.

• Fraud-prevention vendors.

This information helps us verify transactions, improve customer experiences, and prevent abuse.

2. How We Use Your Information

A. Order Processing and Fulfillment

We may use your information for:

• Processing payments.

• Shipping products.

• Managing subscriptions.

• Providing customer service.

B. Website Functionality and Optimization

We may use your information for:

• Improving website speed and usability.

• Personalizing your shopping experience.

• Troubleshooting technical issues.

C. Marketing and Advertising

This may include:

• Retargeting advertisements.

• Lookalike audiences.

• Behavioral advertising.

• Email and SMS marketing.

• Promotional offers and recommendations.

We only send marketing communications if you have consented or where otherwise permitted by law.

D. Fraud Prevention and Security

We may use your information for:

• Verifying identity.

• Monitoring suspicious activity.

• Protecting against chargebacks and fraudulent transactions.

E. Compliance

We may use your information for:

• Satisfying legal obligations.

• Tax and accounting purposes.

• Regulatory recordkeeping, including records related to ROSCA, subscription compliance, and data-retention requirements.

F. AI Tools and Automation

We may use artificial-intelligence systems to:

• Improve customer-service responses.

• Analyze marketing performance.

• Generate product recommendations.

• Detect anomalies or patterns associated with fraud.

AI-generated outputs are reviewed and controlled by humans where required.

3. Cookies, Pixels, and Tracking Technologies

We use first-party and third-party cookies for:

• Website operations.

• Analytics, including Google Analytics.

• Advertising, including Meta Pixel and TikTok Pixel.

• Conversion tracking.

• Shopping-cart persistence.

• Subscription reminders.

You may opt out of certain cookies through your browser settings. However, disabling cookies may affect website functionality.

Session Replay and Chat Widgets

To address wiretap and tracking-disclosure requirements, we disclose that we may use session-replay tools, chat widgets, or behavioral analytics to understand how you interact with our website.

These tools may collect information about clicks, scrolling, and other interactions for fraud prevention, customer-experience analysis, and troubleshooting.

These vendors act as our service providers or processors and are contractually required to use the information solely on our behalf.

4. Behavioral Advertising Disclosure

We may share limited information, including hashed email addresses, device identifiers, or pixel data, with advertising platforms for:

• Retargeting.

• Frequency capping.

• Conversion tracking.

• Lookalike-audience creation.

You may opt out of interest-based advertising through:

• Your Meta preferences.

• Google Ad Settings.

• Network Advertising Initiative opt-out tools.

• Email unsubscribe links.

We do not sell personal information in the common financial sense. However, certain disclosures may be considered “selling” or “sharing” under applicable state privacy laws.

5. How We Share Your Information

We do not sell your personal information for money.

We may share your information with:

• Service providers, including payment processors, shipping carriers, analytics vendors, and customer-service tools.

• Marketing partners, including advertising networks and email or SMS platforms.

• Fraud-prevention services.

• Fulfillment centers and warehouses.

• Legal authorities where required.

All service providers are contractually required to use your information solely for our purposes and not for their independent commercial use.

6. Data Storage and Retention

We retain information for as long as reasonably necessary for:

• Fulfilling orders.

• Maintaining subscriptions.

• Complying with legal obligations.

• Preventing fraud.

• Resolving disputes.

• Accounting and auditing purposes.

Payment information is tokenized and stored by PCI-compliant payment processors.

7. Your Rights Over Your Data

Depending on your state, including California, Colorado, Connecticut, or Virginia, you may have certain rights, including the right to:

• Access your personal information.

• Request deletion.

• Request correction.

• Opt out of targeted advertising.

• Opt out of sharing.

• Request a copy of your information.

• Appeal the denial of a request.

Submit privacy requests to:

Email: support@cayenvora.com

We may verify your identity before fulfilling a request.

8. Children’s Privacy

We do not knowingly collect or solicit information from children under 13 years of age or under 16 where restricted.

If we learn that information was collected from a minor without the required consent, we will delete it promptly.

9. Data Security

We implement commercially reasonable safeguards to protect your information, including:

• SSL encryption.

• Tokenized payment processing.

• Access controls.

• Regular vendor audits.

• Intrusion-detection systems.

However, no system is 100% secure. By using our services, you acknowledge and accept these inherent risks.

10. International Users

If you access our website from outside the United States, you understand that your information will be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your jurisdiction.

11. Third-Party Links and Integrations

Our website may link to third-party websites or services.

We are not responsible for their privacy practices.

You should review their policies before providing personal information.

12. Updates to This Policy

We may update this Policy at any time.

The version in effect when you visit our website governs our data practices.

If material changes occur, we will notify users through email or a website banner.

13. Contact Information

For questions, requests, or concerns regarding this Policy, please contact:

CAYENVORA
Operated by Cayenvora LLC

Email: support@cayenvora.com

Business address:
320 W. Ohio Street
3W
Chicago, IL 60654
United States

14. Governing Law, Arbitration, and Class-Action Waiver

All disputes arising from or related to:

• Data collection.

• Privacy practices.

• Cookie usage.

• Advertising tracking.

• SMS or email communications.

• Any alleged misuse of information.

must be resolved through binding individual arbitration under our Terms of Sale.

You waive:

• The right to bring or participate in class actions.

• Jury-trial rights.

• Collective or representative proceedings.

This clause is intended to address disputes involving privacy and data-use practices.